filters
State:
Show
City:
Show
Product:
Show
Show

Poor customer service and no longer will shop bilos

I purchased a case of beer a week ago and opened a can yesterday the beer tasted bad so I went back to exchange for another case they said the supplier would not credit them that’s not my problem I’m the customer so I left the case of beer there and said to them keep it I will no longer do business with eny bilo I will go to INGLES this is the Lincolnton store of bilos excustomer George 1/4/19
#1440845
Reply to reviews

Been fighting with Bilo for over a week now on my rewards points trying to use them for Christmas food it's Christmas Eve they not done any thing to help me all Bilo wants to do is sit on there dam *** and not do there job they will lie like *** to you they locked my...
Read more
Anonymous
1234

What button are you talking about? If the register system won't let you use your reward points for some reason, it's not the cashier or the manager's fault. If there's a probl...

#1432176
Reply to reviews
Show

BILO - Reward points

For one week i have been fighting with customor service they locked my points for some dam reason then they unlocked for day then today tryed to use my points to get my christmas food some dum *** locked them a gain this is a buch of ***
#1431683
Reply to reviews
On 11/08/2018 I sent a complaint in still no reply from you I sent is in to Winn-Dixie on 11/6/2018 I have not got a call of email on this back. I re sent today at 12:24pm on 11/8/2018 please reply. Sent copy to bi lo grocers , se grocers you can call me/ email me/ or...
Read more
I didn't like
  • Read the letter
#1398157
Reply to reviews
Show

BILO - Racist Employees at Bi Lo On Bees Ferry

Cashier today at Bi Lo on Bees Ferry refused to assist me at self checkout even though she was had no customers but helped out another customer of her race when asked. It was obvious that being a white male at this Bi Lo is someone this employee could be discriminated against.
2.6
Details
Customer service
Location
Price Affordability
Product or Service Quality
Value for money
#1397322
Reply to reviews
Cashier Taylor at 6:01 pm 11/2/18 in express lane seemed to be displeased I was in her line. When she finished ringing up my items, I inserted my debit card. The card reader said waiting on cashier. She took her time to push the button, when she did it rejected my card...
Read more
4.4
#1393073
Reply to reviews
As some of you may or may not know, but on some days our trucks come in with 1800 pieces! That's the whole truck! Any way,Me and a co worker had to unload the truck when it showed up.At times,it would be late.Especially on the days it had 23 pallets.We had to...
Read more
#1361040
Reply to reviews
No.1 prices continue to steadly go up. No more "prices down and staying down". No 2 The cashier today 9/17/18 was like a wet dishrag. Zero customer service ability. I mentioned it to a lady behind the service desk and she said "Oh that's my boo, she's pregnant, that's...
Read more
3.3
#1358155
Reply to reviews
Today at 10:29 a.m. I went to the Bilo on Boundary Street, Beaufort, SC to purchase some flowers. While checking out the cashier could not find my card in her system. I explained to her that this store is the only one I have a problem with when checking out with my...
Read more
1.0
#1351081
Reply to reviews

Contact BILO

Mailing Address:
BI-LO, LLC
PO Box B
Jacksonville, Florida 32203-0297
United States
Phone:
(800) 862-9293
More
I took frozen o juice back cause it had wirms, tiny brown worms on inside of can. I ppulled 2 off and was going to drink anyway til i saw brown worm hanging on the rim, half in half out. Was ridiculed by black girl at customer service deskWho said it was card board! I...
Read more
#1339527
Reply to reviews